How Chattoko compares
Side-by-side pages for the tools people weigh us against. Each one is dated, links to the other company's own pages, and says when the other tool is the better pick.
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How we compare
We read each company's own website on the date shown and link to it. We compare plans of a similar size, at the same billing period, in US dollars before tax. We list the fees on both sides, including where ours cost more, and we say plainly when another tool fits you better. Prices change, so check the source before you decide. Last checked 2 Nov 2026.
Pick a comparison
- Phone
Chattoko vs Aircall
A business phone system for sales and support teams, with AI voice agents. Read this if calls matter most to you. Read the comparison - Chat
Chattoko vs Tidio
Live chat and AI chat, with a free plan. Read this if your customers mostly chat with you. Read the comparison - Shopify help desk
Chattoko vs Gorgias
A help desk for Shopify brands, priced by ticket. Read this if you run a Shopify store with a support team. Read the comparison
Who fits which tool
A rough guide, in words. Details and sources are on each comparison page. Checked 2 Nov 2026.
| Tool | Often a good fit for | Worth knowing |
|---|---|---|
| Aircall | Sales and support teams of three or more who make many calls and work in a CRM. | A minimum of 3 licences, from $30 each a month billed annually. Website chat is not listed in its product menu. Source · Source |
| Tidio | Shops that want free or low-cost website chat, with AI as an add-on. | A free plan and a 7-day trial with no card. A phone line is not listed in its product menu. Source · Source |
| Gorgias | Shopify brands with a support team that need a full help desk and many apps. | Priced by tickets and by AI-resolved conversations. AI phone answering comes through partner apps. Source · Source |
| Chattoko | Small shops of 1 to 8 people whose customers both call and chat, and who want one AI to answer both. | No free plan, and the trial needs a card. 16 integrations. AI voice minutes past your plan cost $0.69 each. See pricing |
Questions people ask
How often do you check these pages?
We re-check these pages at least every three months. Each page shows the date we last checked and links to the other company's own pages, so you can check them too.
Why do you say where other tools are better?
Because the right tool depends on your business. A sales team that dials all day needs something different from a bakery that takes orders by phone. We would rather you pick the right tool than the wrong one from us.
Which prices do you compare?
Each company's published prices, in US dollars, before tax, for the same billing period. We label monthly and annual prices, and we show the extra fees on both sides, including where ours cost more.
I found a mistake. What should I do?
Email support@chattoko.io with the page and the source. We will check it and fix the page.
Are you connected to these companies?
No. Chattoko is not affiliated with Aircall, Tidio or Gorgias. Their names are trademarks of their owners.
Sources
Last checked 2 Nov 2026, on each company's own pages: Aircall pricing and product menu; Tidio pricing and product menu; Gorgias pricing and app directory. We re-check these pages at least every three months.
Aircall, Tidio and Gorgias are trademarks of their owners. Chattoko is not affiliated with Aircall, Tidio or Gorgias.
See if one AI for calls and chats fits your shop.
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