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Share your chat link (no website needed)

  • Who Owner, Admin
  • Plans All plans
  • 3 minutes

No website? Your chat page still lets customers message you, with your AI answering first. It's also handy beside a website, anywhere a chat button can't go.

Steps

  1. Open Settings ▸ Installation.

  2. Under Chat page (direct link), press Copy link.

  3. Paste the link into your email signature, your Instagram or Facebook bio, or your Google listing.

  4. For a counter sign or flyer, turn the link into a QR code with any QR code maker.

  5. Open the link on your own phone to check it.

Check it worked

The link opens your chat full-screen, with your name and colours. Send a test message and it shows in your Inbox.

If it didn't work

The page says "This chat is temporarily unavailable."
Your workspace has no active plan right now. The owner can check it in Settings ▸ Billing & Plans.
It says "Live chat is not available for this business right now."
Live chat is switched off. Turn on Live chat (widget + chat page) under Contact channels in Settings ▸ Installation, then press Save changes.
It says "Invalid chat link" or the business was not found.
Part of the link was lost when it was copied. Press Copy link again and paste the whole link.

Related

Updated

Still stuck?

Signed in? In the console, press Help, then Write to us under Contact support to send us a request (we reply by email), or Support to chat with Chattoko support. Not signed in? Email support@chattoko.io, or ask our AI now: it knows how Chattoko works.

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