Get Chattoko on your phone

Before you start

• A Chattoko workspace. The owner creates it on the web. Everyone else needs an invite from their workspace owner.
• An iPhone with iOS 15.4 or later, or a phone with Android 8.0 or later.

Steps

1. On your phone, go to chattoko.io/apps and tap the badge for your phone's store. On a computer, open the same page and scan the code with your phone's camera.

2. The store opens on the app. Look for the name Chattoko and the horse in glasses, then install it.

3. Open the app and sign in the way you do on the web: email and password or Google, or Apple on iPhone.

4. Allow notifications when the app asks, so you hear the moment a customer needs a person.

5. To have calls ring the app, open your status menu, choose Where my calls ring…, pick the option you want and press Save ring settings.

Check it worked

Your inbox opens with the same conversations you see on the web.

If it didn't work

I can't find it in the store.

Use the badge on chattoko.io/apps rather than searching. Chattoko for iPhone isn't offered in China mainland or the EU, and it doesn't run on iPad.

It says no workspace uses this account.

Sign in with the email your team invited, or ask your workspace owner to invite you. If you're the owner, create your workspace at chattoko.io first, then sign in here.

Related

• Invite your team, and what each role can do
• Calls don't ring
• A tour of the console